Miss Power, Overall Rating:
Very Good - 5/5
South Shields
04-02-2010
The Best Service In The U.K.!
I have and will continue to recommend Parcel2Go to friends, family and colleagues alike as they provide the best courier service at competitive prices, in a timely manner and are a real pleasure to deal with.
I have been using P2G for about a year now & have never had a problem. More often than not, parcels sent via their DHL 24-72 hour service arrive next day which makes my ebay customers extremely happy and if they are happy - I am happy! I have also used their UPS and Fedex services for sending things abroad, again, without any problems. The delivery and collection drivers are also well versed in providing parexcellent customer service, are friendly, extremely polite and will assist with any queries or issues with paperwork (e.g. customs documents). So, it's a win win situation for everybody!
The P2G website is extremely user friendly and much easier for tracking items than going directly to the couriers' own websites. The prices are very reasonable and there are also incentives, promotions and discounts for various things including sending multiple items. Oh, and let's not forget the free lunches delivered to your desk!
When I was new to P2G, I had to avail of the 'Live Help' feature on a few ocassions as I was just finding my feet and had made some silly mistakes like forgetting to print out the labels! The P2G staff were more than helpful in going beyond the call of duty in assisting me in every way that is humanly possible and then would would ask if they could help me in any other way. All I can say is that they must have the patience of saints!
Thanks for everything Parcel2Go, I will be continuing to use your services in the future and best of luck for 2010.
